Strong roots makes a family grow, and a family business with strong roots means lasting relationships with clients who we treat like family.  We have always believed in exceeding our clients’ expectations by providing the best service possible.  How exactly do we do this?  We will answer that question with another one: What do you do when you get a medical claim from a provider and aren’t sure why?

If your answer doesn’t include “I contact my agent” then you are working harder for your insurance than all of our current clients combined.  In today’s economy, you can expect to spend at least one to two hours on the phone trying to find an answer to a claim.  We can often get an answer faster and with better results.  Billing departments today are flooded with claims and occasionally make errors.  We use our expertise to spot these errors and correct them with the company.  The only thing our clients have to do is contact us and provide us with a copy of the claim.  This allows them to go on with their day while we get the answers they need.  In short, our customer service gives our clients everything to gain, and nothing to lose.